Our bespoke services and own data centre allow us to offer you the right solution tailored to your IT needs. We can monitor your network and devices, we can fully manage every aspect of your IT.
This means you get a trusted and reliable service, uptime and access to our support teams keeping your business online and running 24 / 7.
Our IT support and service desk is designed to ensure that we can manage your users and infrastructure promptly and remotely, ensuing that we deliver against our service level agreements.
We’ll take care of all your 1st and 2nd line support queries using our desktop analyst and engineers from our service desk centre. Managing your issues via our advanced ticketing and reporting systems.
Remote Server / Infrastructure
We’ll manage your server estate, physical, virtual or hybrid infrastructure, we will also monitor all critical endpoints, with alerting to network operations centre (NOC), managed by our engineering team.
24 / 7 Support
Support contracts designed to keep you operating around the clock with a tailored to your business.
monitoring of devices (servers, PCs, switches, routers etc) across your entire network and managed via our network operations centre (NOC) using the latest applications. We can tailor alerts and reporting to suit your business requirements.
Reviews and Reports
Service reivews are a critical factor with any managed service, and are part of any SLA we have with you. We aim to meet with you on a monthly basis, and provide you with detailed reports that cover all aspects of the service we’ve delivered to you.
CALL TO DISCUSS NEW AND EXISTING SUPPORT 01482 862336
We have a team of highly skilled and experienced consultants, engineers and technical resources available to you.
Our approach ensures the successful delivery of a huge range of technical, software and business change projects across a host of business sectors. Our team of consultants are experienced in conducting strategic reviews and audits for businesses, and provide a comprehensive review based upon our detailed analysis of your business and environment.
We can also assist with system migrations and implementations providing scoping and project management combined with recommendations, cost benefit analysis and risk assessments.
Offering guidance and board level steering for IT within your business. We will work with your management team to set strategy, budgets and guidance across IT and information systems.
We project manage everything we do, ensuring all our projects are delivered successfully. We have skilled and qualified project managers that are able to run your IT / infrastructure projects, working with your team and our technical resources.
We can provide you with a strategic review of your IT infrastructure, with high level recommendations and strategic planning.
We can conduct a detailed audit of your infrastructure with recommendations that can be used to push back to your management team. Typically we conduct an audit as the next piece of work after a strategic review.
Our installations and implementation services are designed to work alongside all of our other services and we can source all of your hardware/software requirements through our extensive relationship with our channel partners, whether you require an infrastructure refresh, have a virtualisation project or simply need modernisation of your IT.